FAQ

How fast can TruPest Solutions respond to a pest control call in Rialto, Fontana, or San Bernardino? We do our best to offer the fastest service possible. For urgent infestations, we can often schedule same-day service if you call early in the morning. If we’re fully booked, next-day service is the most common option.

What counts as a pest control emergency, and do you prioritize those calls? A pest emergency is anything actively spreading, biting, or invading your living space—like a sudden roach surge, ant trails taking over a room, rodents inside the home, or a wasp nest near entry points. We move those calls to the front of the line whenever possible.

Are your pest control appointments guaranteed once scheduled? Yes. If your appointment is on the calendar, we show up. We keep communication clear so you always know what to expect before we arrive.

What is included in your 5-Point Pest Control Service? Our 5-Point Service includes a full property inspection, spider web and egg sac removal, exterior power spray, lawn granulation to stop insects at the source, and interior treatment as needed. It’s designed for total coverage, not quick fixes.

Do I need to leave my home during treatment? Not for most treatments. If you have severe infestations or specialized services like bed bugs, we’ll walk you through exact prep and timing ahead of time.

Do you treat both the interior and exterior of the home? Yes. Exterior treatment stops pests from coming in, and interior treatment clears any current activity. Most infestations need both for lasting results.

Can pest control eliminate spiders permanently? Spiders can’t be 100% erased from the ecosystem, but professional service can stop infestations, remove breeding zones, and maintain barriers that keep them from living and multiplying around your home.

What attracts ants into homes in Rialto, Fontana, and San Bernardino? Water, crumbs, pet food, sticky spills, warmth, and tiny entry points. In SoCal, even well-kept homes can get ant pressure when conditions shift.

Why do roaches sometimes come back after store-bought bait fails? Many local roaches avoid bait or build resistance. Without web removal, exterior barriers, and professional strength treatments, the root of the infestation stays active.

Do you offer non-bait treatments for cockroaches? Yes. When bait isn’t working, we use direct treatments, exterior barriers, and professional-grade solutions that don’t rely on feeding behavior.

Do you handle roof rats, Norway rats, and house mice? Yes. Those are the most common rodents we treat in this region, including roofline and attic activity.

How much does pest control cost in Rialto and Fontana? Pricing varies based on pest type and property size, but we always include free inspections and clear upfront quotes before service begins. See our promotions for the year on our pricing page.

What is the most cost-effective pest control plan for year-round protection? Most customers see the best long-term value in recurring service. It prevents infestations instead of reacting to them, saving money and stress over time.

How long after treatment until pests start dying off? Most insects begin dying within hours. Full reduction depends on the infestation size, but activity drops quickly after professional service.

Do I need pest control even if I only see one or two insects? If you’re seeing them, pest pressure already exists. Preventative service stops small sightings from turning into infestations.

Are ants actually helpful pests, or should they still be treated? Outdoor ants help the environment, but indoor ants are a sign of colony pressure near the structure. If they’re inside, treatment is still recommended.

Do you offer same-day pest control service if I call in the morning? Yes. Calling before noon gives you the best chance of getting a technician out the same day. Availability depends on scheduling, but early calls are always prioritized.

How soon can a technician come out for an inspection? We offer free inspections and can usually schedule them within 24 hours for urgent issues. Routine inspections are normally booked within a few business days.

Do you offer weekend or after-hours service for urgent infestations? We try to accommodate urgent cases outside of normal hours when our schedule allows. The best way to check is by calling us directly at 951-334-5288.

How long does a typical treatment take? Most services take 30–60 minutes depending on the size of the property and severity of the issue.

How do you remove spider webs and egg sacs safely? We use professional tools to remove webs, egg sacs, and hiding spots without spreading them around your home. This reduces future spider activity and protects against hatch cycles.

What products or treatment methods do you use for ants, spiders, roaches, and rodents? We use targeted, EPA-approved products, exterior barrier sprays, lawn granules, crack-and-crevice treatments, and non-bait solutions when pests aren’t responding to traps or store products. Rodent control includes strategic placement and entry point evaluation.

What types of spiders do you treat in the Inland Empire? We treat all common local spiders including black widows, brown widows, cellar spiders, wolf spiders, and house spiders—focusing on web removal, exterior barriers, and population control around the structure.

Do you treat large ant colonies or super colonies? Yes. Big colonies need exterior treatments, lawn granulation, trail disruption, and colony pressure reduction. We handle those at the source, not just where you see them.

What kinds of roaches are common in San Bernardino County? The most common are Turkistan, American, Oriental, German roaches, and field roaches that surge after heat or rain.

How do you treat mice and rats differently from insects? Rodents require behavior-based placement, structure inspection, and entry point analysis. Insects are treated with barriers and population control. Rodents are controlled with strategy, not spray.

How do you stop rodents from getting back into the home? We identify pressure points and entry risks during inspection. While we don’t do construction work, we tell you exactly where sealing or repairs will have the biggest impact.

Do you offer monthly, bi-monthly, or quarterly service plans? Yes. We offer recurring maintenance plans to keep your home protected year-round, with flexible scheduling based on pest pressure and season.

Do you offer first-responder or local resident discounts? Yes. We offer select local discounts. Call 951-334-5288 to see what offers apply to your home or business.

Why is seeing more bugs after treatment sometimes normal? Because treatments flush activity out of hiding spots. It means the service is working, not failing.

Can bleach or DIY drain cleaning replace pest control treatments? No. Bleach may kill what it touches, but it doesn’t remove infestations, breeding zones, or create barriers. It’s not a substitute for pest control.

Do roaches really avoid bait, and what works when they do? Yes, many local roaches avoid bait. That’s why we offer non-feeding-based treatments that reduce populations without relying on attraction.

How do you prevent spiders, ants, and roaches without relying on indoor chemicals alone? We focus on exterior barriers, web removal, trail disruption, lawn treatments, structure protection, and source reduction. That combination is the key to long-term control in Southern California.